Shipping & Payment Info

The table below summarises our UK delivery options for most items.

For large items which require special delivery such as stringing machines we will be in touch.

For delivery outside of the UK parcels will be sent by the method selected at checkout.

Important: Any missing/undelivered parcels must be reported within 10 days of despatch otherwise we will not be able to offer a refund or replacement.

Delivery Option	Delivery Time	Delivery Cost
UK Standard	1 to 3 working days Items that fit in a small parcel will be sent 1st Class Royal Mail 1 to 3 working days Rackets (ecluding badminton) and other large items under £50 will be sent by Evri 3 to 5 working days Rackets and other large items over £50 will be sent by DHL 1 to 2 working days	FREE on orders above £50. £4.29 on orders below £50.
UK UPS Next day (Not weekends) 3.30pm order cut off	By 10:00 pm on the next working day	Cost calculated at checkout

A working day is Monday to Friday, excluding bank holidays.

• All orders are dispatched on working days only, orders placed on non-working days are not processed until the next working day.
• Orders will not be dispatched or delivered on bank holidays. In these cases, orders will be dispatched on the next working day.
• Delivery times are subject to ordering before our cut-off time of 3.30 pm for UPS, or 11.00am for DHL and Royal Mail.
• ClubRackets.com cannot be held liable for any further costs incurred as a result of late or non delivery of parcels.
• No refunds will be granted for the reason of parcels being delivered later than the estimated dates.
• Excludes Channel Islands,